by Juan Posada | Sunday 17 November 2024 | Blog, CRM
In the insurance industry, managing client relationships, tracking policies, and streamlining operations are key to running a successful business. Customer relationship management (CRM) software offers a solution by centralizing all aspects of client management in a...
by Juan Posada | Monday 25 September 2023 | Blog, CRM
Nowadays, more and more companies make the choice to integrate ticketing for their customer relationships management (CRM). What is the ticketing ? How does it work ? Why the tool became essential for the customer service ? Can this tool do to be integrated to a CRM...
by Manale | Friday 13 November 2020 | CRM
The experience of your customers is as important as it gets. A positive customer experience drives word-of-mouth marketing, creates loyalty and boosts your bottom line. Businesses that have a customer-centric mindset and invest in customer experience have 4 to 8%...